Priority / Hardship Group Status

Priority/Hardship Group Customer is defined as a person who holds one of the following cards: Pension Concession Card, Health Care Card, TPI or War Widows Gold Repatriation Health card, Gold Repatriation Health Card (EDA), a participant in an Energy retailer hardship/concession or payment plan program, a household that is receiving an SA Government Energy Concession, a household that has been referred by a registered member of the SA Financial Counsellors Association (SAFCA) or a household that is a rental property where the rent is $400 per week or less.