Check Eligibility and Apply

To learn more about these appliance rebates, please visit the relevant Victorian State Government webpage below.

CUSTOMER JOURNEY - VIC Appliances. jpg

Check Eligibility

Check here to see if your appliance is eligible for a rebate.

VIC - Appliance (Eligibility Check)
Your induction cooktop is eligible for a rebate!

If you are ready to go, please complete the application form below.

Product not listed? Click here to find out more.

Induction Cooktop Incentives – Submit Your Product for Approval

The Victorian Energy Upgrades (VEU) program now offers incentives for induction cooktops,  provided they’re listed on the approved product list. If your preferred model isn’t on the list, you now have the opportunity to submit it for approval.

How to Get Your Cooktop Approved

The VEU program is expanding its list of eligible induction cooktops through a structured application process. Submissions will be reviewed in two rounds:

  • Tranche 1:  31 January 2025 – 17 February 2025
  • Tranche 2:  1 May 2025 – 19 May 2025

Want to Stay Updated?

If your chosen cooktop isn’t currently eligible, let us know.  Email us with the product details, and we’ll keep you informed if it becomes approved under the program.

Email address:  viccooktops@mactradeservices.com.au

For full details on eligibility and the application process, visit the VEU program website.

Application Form

Simply fill out the Application Form, and we’ll be in touch!

Vic - Appliances

Customer Details

Premises Type

Company Details

ABN or ACN?
ABN/ACN Check
Is the installation address also a Schedule Activity Premises as defined under the Victorian Energy Efficiency Target Regulations and/or the Environment Protection Act? Please click here for more details.
The list of Schedule Activity Premises addresses included in the Register is based on:

  1. the addresses for premises listed in the VEET Regulations,
  2. the addresses for premises listed in the register maintained by the Environment Protection Authority under section 26G of the Environment Protection Act 1970 (Vic) for the purposes of the Environment and Resource Efficiency Plans (EREP) program,
  3. the addresses submitted by relevant entities as part of their scheme acquisition exemption claims in respect of their 2015 and 2016 annual energy acquisition statements pursuant to regulation 12(2) of the VEET Regulations.

The registry list can be found here: https://www.veu-registry.vic.gov.au/public/SAPList.aspx

Is the company address different to the installation address?

Appliance Types

What appliance types do you want to apply for in this application?
Appliance Types

Induction Cooktop Eligibility Criteria

Eligibility criteria for induction cooktops
Offer applies to Induction Cooktops only. The Customer understands that this rebate is a VEU activity, and for this activity, the customer may only submit a cash rebate claim once for one Induction Cooktop. To be eligible:

  • the induction cooktop must be purchased in Victoria (including online purchases);
  • the address where the induction cooktop is installed must be a residential property;
  • the property must have an existing gas or LPG connection;
  • the property must be at least two years old;
  • you must not have previously claimed this rebate;
  • a minimum co-payment amount of $200 (including GST) must be made for the purchase of the induction cooktop;
  • rebate application must be lodged using the date the purchase was completed;
  • the induction cooktop must be purchased new and not second-hand;
  • the induction cooktop must be delivered to and be in use at the address on the application and
  • landlord/owner approval to proceed has been obtained (if required).

Induction Cooktop Consumer Factsheet
Induction Cooktop Buyers Guide

Product Requirements

  • Products must be on the approved product list
  • Limit: One rebate per residential address
  • The cooktop must be induction
  • It must be at least 550mm wide and 380mm deep
  • It must have at least 3 independently controlled induction cooking zones
  • It must come with a minimum 2-year warranty
  • Portable plug-in induction cooktops are not eligible

Product List

Eligibility Criteria

Induction Cooktop Retailer

Please specify which retailer you purchased your induction cooktop from.
Rebate is only available to cooktops purchased between 25th October 2024 and 25th October 2025
List the retailer's details:
Please include the store’s suburb name (if relevant)
To locate your ABN number, please refer to your invoice.
Is your property centrally billed i,e. Apartment?

Induction Cooktop Details

Please provide information on the induction cooktop purchased. We kindly request you to submit photos and relevant documents to ensure compliance with the VEET Regulations.
Minimum amount $200

Maximum file size: 15MB

Maximum file size: 15MB

Gas bill must be from the last 3 months and must list the same address as your application. If your premises is supplied with LPG, please provide a copy of your LPG invoice, dated within three months of your induction cooktop purchase.

Maximum file size: 15MB

Maximum file size: 15MB

Cooktop Geotagged

The photo you have uploaded does not contain geo-tag data. Please confirm that the induction cooktop is installed at the address provided on this form and the geo-tag data will be added for you.

I confirm that the induction cooktop is installed at the address provided on this form

Unfortunately, you will not be able to proceed with the application. MAC Trade Services requires this geo-tag photo requirement to be met for verification purposes.

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Appliance Eligibility Criteria

Eligibility criteria for televisions, fridge/freezers and dryers

Does your appliance(s) comply with the following:

  • The appliance(s) listed in your application can be readily verified if required by the VEU Program’s Administrator the Essential Services Commission and/or MAC Trade Services upon request
  • The proof of purchase that has been provided i.e. Tax Invoice was purchased from retailer located in Australia
  • Have not previously received a rebate under the VEU Program for an appliance at the address where the appliance will be installed
  • The appliance(s) must be new and not second hand
  • Understand that eligibility criteria may change from time to time
  • Only one dryer can be claimed for residential premises.
  • Only two televisions can be claimed for residential premises.
  • There is no cap on fridges/freezers claimed for residential premises.
  • There is no cap on appliances claimed for business premises.
Eligibility Criteria

Fridge/Freezer Retailer

Please specify which retailer you purchased your fridge/freezer from.
Only fridges/freezers purchased on or after April 29th, 2025 are eligible for the rebate.
List the retailer's details:
Please include the store’s suburb name (if relevant)
To locate your ABN number, please refer to your invoice.

Fridge/Freezer Details

Please provide information on the fridge/freezer purchased. We kindly request you to submit photos and relevant documents to ensure compliance with the VEET Regulations.

Maximum file size: 15MB

Maximum file size: 15MB

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Television Retailer

Please specify which retailer you purchased your television from.
Only TVs purchased on or after April 29th, 2025 are eligible for the rebate.
List the retailer's details:
Please include the store’s suburb name (if relevant)
To locate your ABN number, please refer to your invoice.

Television Details

Please provide information on the television purchased. We kindly request you to submit photos and relevant documents to ensure compliance with the VEET Regulations.

Maximum file size: 15MB

Maximum file size: 15MB

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Dryer Retailer

Please specify which retailer you purchased your dryer from.
Only dryers purchased on or after April 29th, 2025 are eligible for the rebate.
List the retailer's details:
Please include the store’s suburb name (if relevant)
To locate your ABN number, please refer to your invoice.

Dryer Details

Please provide information on the dryer purchased. We kindly request you to submit photos and relevant documents to ensure compliance with the VEET Regulations.

Maximum file size: 15MB

Maximum file size: 15MB

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Estimated Rebate

Payment Method

The rebate payment will take up to 60 days from the date your application is verified and approved.

It is the customer’s responsibility to provide accurate and up to date payment information. MAC Trade Services will not be held liable for any delays, losses, or failed transactions resulting from incorrect bank account information.

Consent

Consent
Terms & Conditions
Privacy Policy

Where did you hear about us? *

You have chosen too many appliances. You are trying to apply for too many appliances.
before submitting.

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Terms and Conditions

  1. (VEU Offer Validity) Offer is valid from 25th October 2024 to 25th October 2025 unless advised otherwise for Activity 46 (induction cooktops) only.
  1. (VEU Offer Availability) The submission of this application does not guarantee payment or approval. All applications are subject to review and assessment by MAC TS. We reserve the right to accept or decline applications at our discretion.
  1. (VEU Certificates) All Victorian Energy Efficiency Certificates (VEEC) created under this offer are assigned to MAC TS as an Accredited Provider (AP) under the VEU.
  1. (VEU Eligibility) Offer applies to the following appliance activities under the VEU program:
    1. Induction Cooktops (Activity 46)
      • Must be purchased in Victoria (including online purchases).
      • The installation address must be a residential property with an existing gas or LPG connection.
      • The property must be at least two years old.
      • The cooktop must be purchased new (not second-hand) and installed at the application address.
      • A minimum co-payment of $200 (including GST) must be made.
      • Only one rebate claim per induction cooktop is permitted.
    2. High-Efficiency Refrigerators and Freezers (Activity 22)
      • Must be purchased in Victoria.
      • Eligible for both residential and non-residential premises.
      • The refrigerator/freezer must meet the minimum efficiency requirements:
        • Single door refrigerators: Minimum 5.5-star rating.
        • Two-door refrigerators: Minimum 5.5-star rating.
        • Chest freezers: Minimum 4.0-star rating.
        • Upright freezers: Minimum 4.0-star rating.
      • The product must be listed on the VEU Register of Products.
      • No minimum co-payment is required.
      • No installation limits apply for both residential and businesses.
    3. High-Efficiency Televisions (Activity 24)
      • Must be purchased in Victoria.
      • Eligible for both residential and non-residential premises.
      • The television must have a minimum 6-star energy rating and a screen size of at least 4000 cm² (approx. 38” or more in size).
      • The product must be listed on the VEU Register of Products.
      • No minimum co-payment is required.
      • Installation limit: Maximum of two televisions per residential premises.
      • Unlimited installation for businesses.
    4. Energy-Efficient Clothes Dryers (Activity 25)
      • Must be purchased in Victoria.
      • Eligible for both residential and non-residential premises.
      • The dryer must be an electric model (not part of a washer-dryer combo) with a minimum 7-star energy rating.
      • The product must be listed on the VEU Register of Products.
      • No minimum co-payment is required.
      • Installation limit: Maximum of one dryer per residential premises.
      • Unlimited installation for businesses.
  1. (VEU Product Eligibility) Eligible appliances must be listed on the VEU Product Registry at the time VEECs are created.
  1. (VEU Compliance) The Customer understands that if the VEU rebate cannot be claimed by MAC TS due to a previous claim or any documentation provided is inaccurate, you may be required to repay the VEU rebate and any other administrative costs worn by MAC TS in relation with this claim.
  1. (Assignment of Rights to Certificates) By submitting this application, the Customer understands and agrees that:
    • They are assigning the right to create certificates for this activity to MAC TS.
    • They have received an identifiable benefit from MAC TS in exchange for assigning their rights to create the certificates.
    • Information provided will be disclosed to the Essential Services Commission for compliance, audit, and monitoring purposes.
    • Providing false or misleading information is an offence.
  1. (Purchase of Multiple Appliances) Customers may claim rebates for multiple appliance types; however, installation limits apply as follows:
    • Induction Cooktops (Activity 46): Maximum of one per residential premises.
    • High-Efficiency Refrigerators and Freezers (Activity 22): No installation limit for both residential and businesses.
    • High-Efficiency Televisions (Activity 24): Maximum of two per residential premises and unlimited for businesses.
    • Energy-Efficient Clothes Dryers (Activity 25): Maximum of one per residential premises and unlimited for businesses.
  1. (Authorised Signatory) The Customer confirms they are the authorised signatory of the above entity and will directly benefit from the ongoing end use services provided by the equipment installed on site.
  1. (Product Availability) Product brands and models are subject to change at any time without warning and this may impact the VEU rebate available.
  1. (Payment of Rebate) It is the Customer's responsibility to ensure the correct bank details are supplied. Failure to provide the correct BSB and account number may cause your rebate payment to be delayed or cancelled. Rebate may take up to 60 days from application to be processed and delivered.
  1. (Exclusion of Liability) MAC TS excludes all liability for any consequences or damages arising out of any false, misleading, or incomplete information provided by the Customer.
  1. (Data Privacy) The Customer understands that MAC TS will collect information on this form for the purpose of meeting its compliance obligations under the VEU. You authorise MAC TS to use and disclose information about yourself to its related companies and other organisations that assist it for this and related purposes. MAC TS will collect, hold, use, and disclose personal information in accordance with its privacy policy which can be located at https://mactradeservices.com.au/privacy-policy.
  1. (Auditing - General) This information may be used by the Regulator or other necessary parties for auditing purposes.
  1. (Phone Audit) The Customer understands that they may be contacted via phone for the purposes of auditing. Not participating in this call may result in the incentive not being able to be claimed.
  1. (Site Audit) The Customer understands that they may be required to participate in a physical site audit and/or telephone audit to verify the activity claim at the premises listed above by either MAC Trade Services or the Regulator.
  1. (Dispute Resolution) If the Customer or MAC TS considers that a dispute has arisen in relation to any matter governed by this Offer, that party must give the other party written notice outlining the basis of the dispute. The parties must then meet in an effort to negotiate a resolution of the dispute on terms consistent with the provisions of this Offer. MAC TS’s Complaint Handling and Dispute Resolution Procedure is located on our website https://mactradeservices.com.au.
  1. (Governing Law) This Contract shall be governed by the laws of South Australia and the parties irrevocably submit to the exclusive jurisdiction of the courts of that State.
  1. (Application Submission) By submitting this application, the Customer acknowledges and agrees that it is their sole responsibility to ensure that all the information provided is true, accurate, and complete to the best of their knowledge.

Definitions

Customer means the person named in the application;

MAC TS means MAC Energy Efficiency Group Pty Ltd t/a MAC Trade Services, ABN 95 612 163 783;

VEU means the Victorian Energy Upgrade Scheme;

Regulator means ESC (Essential Services Commission), the administrator for the VEU.

Terms and Conditions PDF

FAQs

The Victorian Energy Upgrades (VEU) program plays a pivotal role in helping Victorians lower their energy bills and decrease greenhouse gas emissions. It achieves this by granting access to discounted energy-efficient products and services.

Under this initiative, Accredited Providers such as MAC Trade Services can generate Victorian Energy Efficiency Certificates (VEECs) for each upgrade they facilitate. Each VEEC symbolises the prevention of one tonne of greenhouse gas emissions from entering the atmosphere. Accredited providers subsequently sell these certificates to energy retailers.

Energy retailers employ these certificates to fulfill their annual emissions targets, as stipulated by the Victorian Government. Anticipated energy savings resulting from the program is projected to reduce electricity consumption in Victoria by 7% by 2025, resulting in the avoidance of $3.8 billion in energy system costs.

Targets

The Victorian Government establishes annual emissions objectives for electricity and gas  retailers operating within Victoria. These targets are quantified in terms of greenhouse  gas emissions prevented, denoted as 1 tCO2e (tonnes of CO2 equivalent), with current targets set through 2025.

Delivering Activities

Accredited Providers are responsible for executing energy-saving upgrades,  encompassing activities such as improving air conditioning, enhancing hot water systems, upgrading lighting (for residential, commercial, and outdoor use), and crafting tailored upgrades for businesses.

Savings Created

Each upgrade conducted under the VEU generates a specific number of certificates known as VEECs. Each VEEC signifies a reduction of 1 tCO2e resulting from the respective upgrade. The VEU discount, commensurate with the number of VEECs generated, is then applied to the customer’s invoice. Subsequently, these VEECs are created and officially registered.

Purchased by Retailers

Energy retailers subsequently purchase the registered VEECs. Energy Retailers apply  a small levy to the energy bills issued to customers in Victoria, utilising these funds to  furnish subsidies and incentives for energy-saving upgrades.

Annual Target Achieved

The VEECs are then used by Energy Retailers to meet their annual VEU targets.

At MAC Trade Services, our mission is to reduce our dependence on fossil fuels by retrofitting appliances and installing clean energy sources to conserve energy. As a leader in energy efficiency and sustainability solutions, we upgrade more than 5,000 homes and businesses each year, making us one of the largest energy services companies in South Australia.

Our team provides a range of behind-the-meter energy services, including lighting upgrades, hot water, solar, batteries, refrigeration, heating and cooling, and EV charging stations.

At MAC Trade Services, we are proud to be a part of the energy revolution, helping to power our sustainable future by electrifying everything.

Induction Cooktops and Freestanding Combined Induction Cooking Products (Activity 46)

Eligibility Criteria:

  • The cooktop must be purchased in Victoria.
  • Eligible for Residential premises:
    • with a gas or liquified petroleum gas (LPG) connection
    • where the construction of the premises was not completed within the 2-year period preceding the day on which the activity is undertaken
  • The appliance must meet the following requirements:
    • Must be an induction cooktop (46A) or freestanding combined induction cooking product (46B) which:
    • has a cooktop surface of at least 550mm wide and 380mm deep
    • has a cooktop surface with a minimum of 3 independently controlled cooking zones.
    • is listed on the VEU Register of Products by the time VEECs are created. For an induction cooktop (46A), the product must be designed to only be permanently mounted in-bench. On-bench or portable plug-in products are not eligible.
    • The induction cooktop or freestanding combined induction cooking product must be covered by a product manufacturer warranty against defects for a period of at least two-years from the date of sale.
  • Maximum of one product per residential premises.
  • The energy consumer must have paid the accredited provider or scheme participant a minimum co-payment amount of $200 (including GST) per product sold. The co-payment must be paid by the energy consumer before VEECs can be created for the activity. The co-payment amount cannot be reimbursed, in part or in full, to the energy consumer in any form, including money, goods or services.

High-Efficiency Refrigerators and Freezers (Activity 22)

Eligibility Criteria:

  • The refrigerator/freezer must be purchased in Victoria.
  • Eligible for both residential and non-residential premises.
  • The appliance must meet the following minimum efficiency requirements:
    • Single door refrigerators: Minimum 5.5-star rating.
    • Two-door refrigerators: Minimum 5.5-star rating.
    • Chest freezers: Minimum 4.0-star rating.
    • Upright freezers: Minimum 4.0-star rating.
  • The product must be listed on the VEU Register of Products.
  • No installation limits apply for both residential and businesses.
  • No minimum co-payment is required.

High-Efficiency Televisions (Activity 24)

Eligibility Criteria:

  • The television must be purchased in Victoria.
  • Eligible for both residential and non-residential premises.
  • The television must meet the following requirements:
    • Minimum 6-star energy rating.
    • Screen size of at least 4000 cm².
  • The product must be listed on the VEU Register of Products.
  • No minimum co-payment is required.
  • Installation limit: Maximum of two televisions per residential premises.
  • Unlimited installation for businesses.

Energy-Efficient Clothes Dryers (Activity 25)

Eligibility Criteria:

  • The clothes dryer must be purchased in Victoria.
  • Eligible for both residential and non-residential premises.
  • The dryer must meet the following requirements:
    • Must be an electric clothes dryer (not part of a washer-dryer combo).
    • Minimum 7-star rating.
    • Minimum capacity of 5kg.
  • The product must be listed on the VEU Register of Products.
  • No minimum co-payment is required.
  • Installation limit: Maximum of one dryer per residential premises.
  • Unlimited installation for businesses.

Visit https://mactradeservices.com.au/victoria/appliances to check to see if your chosen appliance is a compliant product.

VEECs Pricing and Appliance Details

  • Activity 22 (High Efficiency Refrigerators and Freezers): 1 VEEC ($70)
  • Activity 24 (High Efficiency Televisions): 1 VEEC ($70)
  • Activity 25 (Energy Efficient Clothes Dryers): 1 VEEC ($70)
  • Activity 46 (Induction Cooktops): 2 VEECs ($140)

*This figure is based on a certificate price of $70.

The final purchase price of the appliance, which includes the discount, is up to the accredited provider and will depend on several factors, including:

  • Certificate price (which fluctuates)
  • Location
  • Appliance costs
  • The accredited provider’s administrative costs

For more information on the certificate price under the VEU program, please see Victorian Energy Efficiency Certificates (VEECs).

  1. Visit https://mactradeservices.com.au/victoria/induction-cooktop-rebate to take you directly to the correct page to apply.
  2. Apply with all the required information.
  3. Our team will assess your application to make sure your application meets all the VEU requirements.
  4. We will confirm the outcome of the assessment.
  5. If the application is successful, we will then organise for the rebate to be sent to you via bank transfer.

If you have any difficulty completing or submitting the application form, please contact our Customer Service team on 1300 430 917 and they will be happy to assist you.

To submit the form, the following information is required:

  • Customer contact details.
  • Proof of address (for induction cooktop only) – a copy of a gas/LPG bill.
  • Proof of purchase – invoice listing product brand, model, purchase date, and price before and after rebate.
  • Photos of the newly installed appliance.
  • Bank account details for rebate payment.

For VEU rebates to be approved, there are several eligibility requirements we need to prove to Retailers and the VIC Government. The easiest and best way to do this is with the photos and documents requested.

Due to the assessments our team are required to do on each application, payment of the rebate may take up to 60 days from the date the application is approved.

The rebate can be accessed in conjunction with any other promotion, including any “cash back” type promotion.

Get in touch to find out more