Ready to apply for your cash rebate? Complete your application in two easy steps:

Virtual Power Plants (VPP)

Virtual Power Plants (VPP) are intricate networks of small-scale energy-producing and storage devices, like solar panels and batteries, interconnected to support the electricity grid by sharing energy during peak demand or storing it for future use, all while compensating device owners for their participation.

If you connect to a VPP in NSW, you could potentially qualify for a cash rebate of upto $500 through the New South Wales Government's Peak Demand Reduction Scheme (PDRS).

You can find examples of cashback amounts in the table below.

Connection of a new or existing battery to a VPP

Battery
Alpha ESS SMILE5-BAT 5.5kWh $95
LG RESU10H Prime 9.6kWh $166
Tesla Powerwall 2 13.5kWh $236
Sungrow SBR224 22.4kWh $391

To learn more about the Peak Demand Reduction Scheme, please visit the NSW government website below.

CUSTOMER JOURNEY

Check Eligibility

Use the form below to discover if your home is eligible for a rebate. 

VPP Rebate Check - NSW
Total Capacity kWh: kWh
Total Rebate:
Your system is not eligible as you have exceed the maximum 28kWh of battery capacity

If you are ready to go, please complete the application form below.

Application Form - Stage 1

Complete this form after signing up with a partner Virtual Power Plant (VPP) and before proceeding to Stage 2.

VPP Rebate Application Form (NSW)

Eligibility Criteria

Does your battery system comply with the following:

  • Your battery/s are intended for use in residential premises in New South Wales
  • A Solar PV system is installed at the same residential premises
  • The battery is listed in our approved battery list
  • VPP connection must be to the battery in use at the address on the application
  • The residential premises where the battery is installed is not using any Life Support Equipment*
  • You have not claimed a Connect to a VPP Rebate from MAC Trade Services or any other provider within the last 3 years
Eligibility Criteria
Form eligibility check

Customer Details

Please enter the name of the account holder who signed up with the Virtual Power Plant (VPP).
Phone

Site Details

Enter the battery installation address
Is this a residential address?

Residential Sites Only Please note that only residential sites are eligible for this offer.

NMI must be 11 numbers

Your Battery

Please provide information about your battery/s, the company that installed your battery and your VPP operator/retailer. We kindly request you to submit photos and relevant documentation to ensure compliance with the PDRS regulations. If you have had multiple battery installations, please upload full details and documentation of all installations.
This date should be on your Certificate of Compliance - Electrical work (installation date cannot be more than 4 years from today due to warranty requirements)
Date you signed up to the VPP and agreed to the terms & conditions (contracts signed before 1 November are not eligible under the scheme)
Total Capacity kWh: kWh
Total Rebate:

Your system is not eligible as you have exceed the maximum 28kWh of battery capacity

Serial Number
The serial number can generally be found on the side or bottom of the installed battery. Alternatively, it may be in the Welcome Pack you received from the original installer or if you have a battery specific app it may be in the site/system information. For example the Tesla app has the serial number on the My Home Info page.
Barcode Scanner
You can use the optional barcode scanner field below to upload a clear photo of the serial number barcode. This will scan the barcode and populate the accompanying field. Alternatively, you can manually enter the serial number in the provided field.

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Combined

Maximum file size: 15MB

This could be a contract document or an email. This documentation must display the contract start date, scheme nomination form and your signature (typed or signed)

Maximum file size: 15MB

This could be a Scheme Nomination Form document or an email. This documentation must include your signature and date (typed or signed).

Maximum file size: 15MB

Signed contractor/quote from the original installer of your battery. Please ensure that this includes warranty information and product details.

Maximum file size: 10MB

The bill should be from the last 6 months and include all pages

Maximum file size: 10MB

The Certificate of Compliance - Electrical Work should detail the battery installation completed
When selecting your files to upload, please ensure the photos are clear and not blurry.

Geo-tagged photos

Important Note
Providing geo-tagged photos is a requirement of the rebate scheme. To ensure your photos are correctly geo- tagged, please refer to our Smart Photo Setup page.

  • Mobile users: Find simple steps to enable location services on your phone for geo-tagging.
  • Desktop users: Learn how to transfer photos from your phone to your computer without losing the geotag.

Maximum file size: 10MB

Your solar inverter is usually mounted on a wall on the side of your house or in your garage.

Maximum file size: 10MB

These details are typically on the side of the battery and detail the brand and model of the battery
Inverter geotagged
Battery geotagged

The photo you have uploaded does not contain geo-tag data. Please confirm that the battery is installed at the address provided on this form and the geo-tag data will be added for you.

The photo you have uploaded does not contain geo-tag data. Please confirm that the battery is installed at the address provided on this form and the geo-tag data will be added for you.

I confirm that the battery is installed at the address provided on this form
I confirm that the battery is installed at the address provided on this form

Ineligible Unfortunately, you will not be able to proceed with the application, MAC Trade Services requires confirmation that the address provided in the application is the location where the battery is installed.

Payment Method

The rebate payment will take up to 60 days from the date your application is verified and approved.
Name of the person who holds the account
BSB Number (eg. 123-456)

It is the customer’s responsibility to provide accurate and up to date payment information. MAC Trade Services will not be held liable for any delays, losses, or failed transactions resulting from incorrect bank account information.

Terms & Privacy

Privacy Policy
Terms & Conditions

Where did you hear about us? *

Ineligible Sorry, you are ineligible to proceed with your application.

Ineligible Sorry, you are ineligible to proceed with your application as one or more of your photos that require geo-tagging does not contain geo-tag data.

Terms and Conditions

  1. (PDRS Offer Validity) Applications for Connect to a Virtual Power Plant Rebate must be received and approved within 6 months of the end of the PDRS Compliance Period in which the capacity from an activity was made available (30 September).
  2. (PDRS Offer Availability) The submission of this application does not guarantee payment or approval. All applications are subject to review and assessment by MAC TS. We reserve the right to accept or decline applications at our discretion.
  3. (PRCs) All PRCs created under this offer must be assigned to MAC TS’s (the ACP) under the PDRS.
  4. (Accepted VPPs) VPP connections where a rebate can be claimed are limited to VPPs that have been pre-qualified by MAC TS for the purposes of participating in PDRS.
  5. (Product Requirements) To be eligible batteries must meet the following requirements:
    1. The batteries must be listed on an approved product list specified by the Scheme Administrator.
    2. The batteries must have a usable battery capacity greater than 2 kWh and less than 28 kWh as recorded on the approved product list specified by the Scheme Administrator.
    3. Each battery must have a minimum 6 years remaining on the warranty.
    4. Each battery warranty must define the normal use conditions during the operation of the battery as not being less than:
      • A minimum ambient temperature range of -10°C to 50°C
      • A minimum warranted cumulative energy throughput equivalent to 2.8 MWh per kWh of Usable Battery Capacity where the Implementation Date is before 1 April 2026
      • A minimum warranted cumulative energy throughput equivalent to 3.65 MWh per kWh of Usable Battery Capacity where the Implementation Date is on or after 1 April 2026
    5. Participation in this rebate must not void or diminish the battery warranty below the conditions listed in the Equipment Requirements above.
  6. (PDRS Eligibility) Offer applies to batteries that meet the product requirements and:
    1. was connected to an Accepted VPP in New South Wales;
    2. was connected to an Accepted VPP within the required time frame;
    3. the rebate application was lodged using the date the VPP contract was signed;
    4. claiming more than 1 battery is allowed but maximum rebate is achieved at a total of 28kWh of battery capacity;
    5. is an existing battery installation or new battery installation;
    6. the VPP connection is to the battery in use at the address on the application;
    7. there must be an existing PV solar system installed at the same address connected to the battery;
    8. No Life Support Equipment is being used on site;
    9. You have not claimed a Connect to a Virtual Power Plant Rebate from MAC Trade Services or any other provider within the last 3 years.
  7. (PDRS Compliance) The Customer understands that if the PDRS certificates cannot be claimed by MAC TS due to a previous claim or any documentation provided is inaccurate, you may be required to repay the PDRS rebate and any other administrative costs worn by MAC TS in relation with this claim.
  8. (Multiple claims) The rebate can be claimed at the same address on the renewal of a contract with an existing VPP provider as long as the Customer provides explicit consent to do so or with a new VPP provider as long as the previous contract period was no shorter than three years in either scenario.
  9. (Authorised signatory) The Customer confirms they are the authorised signatory of the above entity and will directly benefit from the ongoing end-use services provided by the equipment installed on site.
  10. (Product Availability) Product brands and models are subject to change at any time without warning and this may impact the PDRS rebate available.
  11. (Rebate Value) The rebate value is subject to change at any time without prior notice. The final rebate amount will be determined based on the value applicable at the time your application (Stage 1) is submitted.
  12. (Payment of Rebate) It is the Customer's responsibility to ensure the correct bank details are supplied. Failure to provide the correct BSB and account number may cause your rebate payment to be delayed or cancelled. Rebate may take up to 60 days from application to be processed and delivered.
  13. (Exclusion of Liability) MAC TS excludes all liability for any consequences or damages arising out of any false, misleading, or incomplete information provided by the Customer.
  14. (Data Privacy) The Customer understands that MAC TS will collect information on this form for the purpose of its compliance, and its nominated retailer’s compliance, with the Electricity Act 1996 and the Gas Act 1997. You authorise MAC TS and the Regulator to use and disclose information about yourself to its related companies and other organisations that assist it for this and related purposes. MAC TS will collect, hold, use and disclose personal information in accordance with its privacy policy which can be located at https://mactradeservices.com.au/privacy-policy.
  15. (Auditing - General) This information may be used by the Regulator or other necessary parties for auditing purposes.
  16. (Phone Audit) The Customer understands that they may be contacted via phone for the purposes of auditing. Not participating in this call may result in the incentive not being able to be claimed.
  17. (Site Audit) The Customer understands that they may be required to participate in a physical site audit and/or telephone audit to verify the activity claim at the premises listed above by either MAC Trade Services or the Regulator.
  18. (Dispute Resolution) If the Customer or MAC TS considers that a dispute has arisen in relation to any matter governed by this Offer, that party must give the other party written notice outlining the basis of the dispute. The parties must then meet in an effort to negotiate a resolution of the dispute on terms consistent with the provisions of this Offer. MAC TS’s Complaint Handling and Dispute Resolution Procedure is located on our website https://mactradeservices.com.au.
  19. (Governing Law) This Contract shall be governed by the laws of New South Wales and the parties irrevocably submit to the exclusive jurisdiction of the courts of that State.
  20. (Application Submission) By submitting this application, the Customer acknowledges and agrees that it is their sole responsibility to ensure that all the information provided is true, accurate, and complete to the best of their knowledge.

Definitions

Accepted VPP means a VPP that has partnered with MAC TS;

Customer means the person named in the application;

Life Support Equipment the following types of equipment have been classified as Life Support equipment:

  • Oxygen concentrators
  • Intermittent peritoneal dialysis machines
  • Kidney dialysis machines
  • Continuous positive airways pressure respirators
  • Crigler Najjar syndrome phototherapy equipment
  • Ventilators for life support
  • In relation to particular customers - any other equipment that a registered medical practitioner certifies is required for a person residing at the customer’s premises for life support.

MAC TS means MAC Energy Efficiency Group Pty Ltd t/a MAC Trade Services, ABN 95 612 163 783, Unit 2, 134 Fullarton Road, Rose Park SA 5067;

PDRS means the Peak Demand Reduction Scheme;

PDRS Compliance Period is the 12-month period from 1 April to 31 March;

PRCs means the Peak Reduction Certificates;

Regulator means IPART (Independent Pricing and Regulatory Tribunal) who are the administrator for the PDRS;

VPP means Virtual Power Plant.

FAQs

A Virtual Power Plant aggregates multiple battery storage systems and other distributed energy resources to provide grid services. By coordinating these resources, VPPs help balance supply and demand, improve energy reliability, and support the integration of renewable energy sources.

We strive to keep our list of eligible models updated, but new products enter the market regularly. If your model is not listed, please contact us with the specific model details, and we will inform you if it is eligible. If it meets the criteria, we will update our website's model list so that you can proceed with your application.

In order to approve these rebates, we must provide evidence of eligibility to retailers and the NSW Government. The requested photos and documents serve as the most convenient and effective way to fulfill these eligibility requirements.

The processing of rebate payments may take up to 60 days from the date your application is verified and approved. Our team conducts assessments on each application to ensure compliance, which contributes to the processing time.

Yes, existing batteries that connect to an eligible VPP that meets the eligibility criteria are able to apply for the rebate.

In some cases, you may combine the VPP rebate with other incentives, such as the battery rebate under the PDRS or federal programs. Ensure you comply with each program’s rules and requirements.

If your application is rejected or you face problems, please reach out to our Customer Service Team that should be able to further assist by phone on 1300 430 917 or email us at nswvpp@mactradeservices.com.au.

Premises where Life Support Equipment is on site are not able to access the rebate and are ineligible. The following types of equipment have been classified as Life Support equipment:

  • Oxygen concentrators
  • Intermittent peritoneal dialysis machines
  • Kidney dialysis machines
  • Continuous positive airways pressure respirators
  • Crigler najjar syndrome phototherapy equipment
  • Ventilators for life support
  • In relation to particular customers - any other equipment that a registered medical practitioner certifies is required for a person residing at the customer’s premises for life support.

Enquire now to secure your VPP rebates