Upgrade your hot water with confidence
We understand that not all hot water systems are equal, and we believe that settling for cheap options doesn't always guarantee longevity. That's why we ensure that every hot water system we supply is specifically designed to withstand the Australian conditions, providing you with peace of mind and years of reliable service.
To ensure your complete satisfaction, we will conduct a thorough site inspection, allowing us to assess your specific needs, tailor our recommendations, and provide you with the best available rebates and incentives. We will also take care of the removal and recycling of old systems when necessary, ensuring a seamless transition to your new hot water system.
We take pride in our work and stand behind the quality of our installations. That's why we offer a 1-year warranty on all our installations.
Air-sourced heat pumps
With a heat pump hot water system, you can harness the warm Australian air to efficiently heat your water, without the need for solar panels. This innovative system allows eligible homeowners and businesses to make the switch and enjoy a range of benefits. Not only can you take advantage of up to $2,000 in Government rebates, but you can also utilise any excess solar generation you may have. What's more, a heat pump system uses significantly less electricity, consuming less than 1/3 of what a standard electric storage tank would use.
iStore 180lt Air to Energy Heat Pump
From only $1,835 after rebates
Benefits
- This compact unit only requires side clearances, meaning easier installation down the side of your home.
- 5-year comprehensive warranty.
- Wide temperature operating range (minus 5°C to 50°C)
- Lower noise rating (48 dBa)
- Inbuilt digital display has boost, vacation, hybrid & eco mode.
- 4 intelligent operating modes (incl. eco, hybrid & vacation mode)
* Subject to terms and conditions
Aquatech RAPID/X6 225lt Heat Pump
From only $1,445 after rebates
Benefits
- Aquatech Warranty: 5 year parts warranty on the tank, refrigeration & electrical and 2 year labour
- 210lt & 260lt tank sizes available
- Tuya smart-home app to control and monitor from your phone or tablet
- Environmentally friendly R290 gas which has a global warming potential (GWP) of 3, compared to R134A which has a GWP of 1430.
* Subject to terms and conditions
Reclaim Energy Heat Pump
From only $5,350 after rebates
Benefits
- Sizes 160lt, 250lt, 315lt & 400lt
- Ozone friendly refrigerant (CO2)
- Whisper quiet level – 37dB
- Optional wifi controller
- 10 year tank warranty
- 7 year heat pump warranty
- 7 years on the controller
- Wide operating range (minus 10°C to 43°C)
- Option for stainless steel or glass lined tank
- Customisable controller allowing you to adjust how and when the hot water system operates
* Subject to terms and conditions
Solar Hot Water System
Switch to a new solar hot water system and reduce your hot water energy consumption by up to 75%. Enjoy hundreds in savings on ongoing usage costs, free hot water from the sun, lower greenhouse gas emissions, and a range of sizes and models to choose from.
Rheem Hiline 52L300 SS Solar Water Heater
$5,650 supplied and installed
Benefits
- Stainless Steel Tank
- 300lt capacity with a 150lt element boost
- 2 x L Flat Panel Collectors
- Warranty: 10 years on the tank, 10 years on the collectors & 5 year on all labour and other parts.
- Available in in 4 COLORBOND® colours
- Full Rheem solar range available
* Subject to terms and conditions
Rinnai Sunmaster System 7m
$4,050 supplied & installed.
Benefits
- A range of storage capacities from 175 litres to 315 litres
- Available with electric boost or continuous flow gas boost
- Minimal impact on the aesthetics of your roofline
- No need to reinforce the roof structure
- Enduro collectors use aluminium fin solar absorber to maximise efficiency
- Available with a frost protection kit
- Innovative control system using a stepless speed controlled pump
- A sacrificial anode is provided in the tank for added protection
- Warranty is 5 years on the tanks and 7 years on the collectors
* Subject to terms and conditions
Rinnai Sunmaster System 10
$4,650 supplied & installed.
- Optimised boost position with a capacity of 180L
- 200 or 330 litre capacity storage
- Available with electric boost or continuous flow gas boost
- Enduro collectors use aluminium fin solar absorber to maximise efficiency
- Available with a frost protection kit
- Sophisticated Thermal Arrestor valve controlling the tank temperature
- A sacrificial anode is provided in the tank for added protection
- Warranty is 5 years on the tanks and 7 years on the collectors
* Subject to terms and conditions
Rebates And Incentives
Thanks to the local SA government, businesses and homeowners can save thousands by connecting a new, energy-efficient hot water system.
Systems Designed For Australia
We only install the highest quality systems designed for Australia’s water, so they won’t rust and will last the long haul.
Installation Warranty
We keep you covered for longer with our 1-year installation warranty and up to 10 years product warranty so that you can get the most out of your rebates.
Emergency Service
Need your hot water system up and running straight away? We offer emergency service and can get an installer to you quickly.
Hot Water Solutions Enquiry Form
To enquire about any of our hot water solutions, fill out the form below and we will be in touch.
Hot Water Plumbing FAQs
REPS is an initiative from the South Australian Government to support local households and businesses in saving energy. Under the REPS scheme, eligible consumers can receive incentives and rebates when upgrading to more energy-efficient hot water, air conditioning, lighting, and more.
The Essential Services Commission of South Australia administers REPS. The Minister for Energy and Mining sets the overall policy framework for REPS. More information is available on their website: ESCOSA – REPS FAQs
You can contact MAC Trade Services on 1300 430 917, email reps@tssa.com.au or complete the online application form.
For a free, no-obligation quote on upgrading your system, please fill out one of the forms above. One of our friendly staff members will contact you as soon as possible.
To speak with our team, call us on 1300 430 917. We’re available 9 AM to 5 PM, Monday to Friday (ACST).
Our technicians primarily work in the Adelaide Metropolitan area and within 1 to 1.5 hours travel of the CBD. If you’re outside this area, give us a call, and we can advise you if any extra travel charges may apply.
Our happy customers
Lenny Zitzke2023-08-31Amazing company from start to finish from the telephone call to Installation they are so professional and clean up after there job and are extremely friendly unlike some other companies around. So happy with my split system air-conditioner!
Didi visi2023-08-04The experience of having my air conditioner supplied by Mac Trade Services, from initial contact thru site inspection, & dealing with it being a REPS Service & a NILS loan all way to the installers today has been awesome. Really happy, thoroughly recommend them. Everyone involved has been friendly & professional & installation was quick & cleaned up. Regards Dee Veasey
Diane Davidson2023-07-19Amazing service and very professional.. response was prompt.. and happy to answer questions 😁 and the tradies were great also on time and very friendly cleaned up and told us anything we asked about...five stars from start to finish... thankyou all.❤️
Malc Wilson2022-11-03Just had these guys come in and replace our complete lighting system on my sons workshop . They came and showed my existing light factor and my predicted light factor of the LED upgrade before starting and the power savings is amazing . Great work guys
Sue Marshall2022-09-20Luke and Connor are legends in their field, so professional. These two tradies worked their butts off, left the place clean and tidy, were unobtrusive, they just got on with it. Polite, professional...what more can you ask for.
Angela Cantini2022-08-29Highly recommended... great service from my technician.
Rachel Easton2022-07-09Great service and outstanding customer service the aircond they put in my dads unit is just perfect for him Asher was great going through everything on first vist and then to install with Manuel and the rest of the team did a fantastic job and also went through the settings with my dad a BIG THANKYOU to all the staff at tssa
maziana omar2022-05-10Staff are friendly and professional. They attended to my requests as to where placement of the unit would be in the granny flat and where the compressor location outside. Thank you as the job done is really clean, neatly wired and cased and located. I'm very happy with the work done and highly recommended the staff. Good staffing makes good company.
Dhara Patel2022-04-29Excellent service , great product who fitted our split system was very professional , very friendly people and staff. cleaned up after finished job. I would highly appreciate and recommend his work ethic
Rowland Chalmers2022-04-05Fast efficient and friendly.
WARRANTY PERIOD:
Hot Water Systems installed are covered by a 1-year installation warranty and a 5-year product warranty, please refer to the product manufacturer for warranty terms and conditions.
Terms and Conditions
- (REPS Offer Validity) is valid until 30th November of the current calendar year unless Scheme or offer is changed prior.
- (Pricing) Hot water installation prices are subject to site inspection & changes to government incentives. Rebates vary based on the property's energy connection status, location (based on climate zones) and model of the new system being installed. Other tank sizes, fuel types and brands are available upon request.
- (REPS Offer) These offers are only available on supply and installation of the system by HOTWATER COM AU or their accredited representative and all REPS credits created under these offers must be assigned to their nominated energy retailer. MAC Trade Services is the responsible party for all REPS related claims and activities performed by HOTWATER COM AU.
- (Priority and Hardship Group Customers) The REPS discount may be greater for Priority or Hardship Group customers. You will need to provide proof of your Priority or Hardship Group status before an installation can take place, and it must be valid at the time of installation in order to qualify for the increased discount. If a customer has received a discounted Priority Group rate but cannot provide evidence of eligibility, they will be subject to pay the full general household rates.
- (REPS Credits) To receive the discounted upgrade, the Customer must sign the REPS Activity Summary and REPS Activity Record on or before the day of Installation. This assigns MAC TS the right to be the Activity Provider for the purpose of the REPS, so REPS Credits can be created.
- (Balance) Customers agree and acknowledge that you will be required to pay balance owing and any extras or variations identified during the site inspection at installation commencing.
- (Location Variations) If a customer changes their mind on location or varies the original installation plan that creates additional labour or costs, they may incur additional charges.
- (No Access Charge) If the customer is not at the property or unable to provide access or a safe working environment, this may result in cancellation of the job, a no access fee or additional site visit fee may be applicable.
- (REPS Credits) To receive the discounted upgrade, the Customer must sign the REPS Activity Summary and REPS Activity Record on or before the day of Installation. This assigns MAC TS the right to be the Activity Provider for the purpose of the REPS, so REPS Credits can be created. If this form is not signed, the REPS cannot be claimed and the customer will be liable for the full cost of the system and installation.
- (Costs) The Customer will be provided the final total costs payable, including any additional charges that may be applicable following a site visit or on the day of the installation. Customers have the right to no longer proceed with the hot water installation prior to commencement.
- (Public or Private Rentals) If the tenant has requested the installation, they must provide landlord approval evidence before an installation can be booked.
- (Data Privacy) The Customer understands and agrees that their details may be shared with the Energy Retailer and Regulator for auditing, reporting or other purposes. MAC TS will collect, hold, use and disclose personal information in accordance with it privacy policy which can be located at https://mactradeservices.com.au/privacy-policy
- (Dispute Resolution) If the Customer or MAC TS considers that a dispute has arisen in relation to any matter governed by this Proposal, that party must give the other party written notice outlining the basis of the dispute. The parties must then meet in an effort to negotiate a resolution of the dispute on terms consistent with the provisions of this Quotation. Notwithstanding the existence of a dispute, the Customer must still comply with its obligations to pay MAC TS in accordance with the terms of this Quotation. MAC TS’s Complaint Handling and Dispute Resolution Procedure is located on our website https://mactradeservices.com.au
- (Governing Law) this Contract shall be governed by the laws of South Australia and the parties irrevocably submit to the exclusive jurisdiction of the courts of that State.
- (Consumer Guarantees) Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss of damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure. If the failure is minor, we reserve the right to offer to repair only.
Terms and Conditions - Special Offers
Rinnai Sunmaster Electric Boosted Solar Special Offer
Offer applies to existing single storey Class 1 properties that have no reticulated/natural gas connected to the property, single storey Class 2 Dwellings & single storey SA Small Businesses who are replacing an existing electric boosted solar hot water system.
Rinnai Sunmaster System 10 valued at $6,600 inc GST supplied & installed. Available to existing SA homes & small businesses that have not replaced the hot water system under REPS before and are replacing an existing electric boosted close-coupled solar hot water system.
Rinnai Sunmaster System 7m valued at $6,100 inc GST supplied & installed. Available to existing SA homes & small businesses that have not replaced the hot water system under REPS before and are replacing an existing electric boosted lo-line solar hot water system.
Savings calculated based on a 2 adult, 2 children household with medium daily hot water use. Visit the SA Governments website to calculate your savings; https://www.sa.gov.au/topics/energy-and-environment/using-saving-energy/water-heaters/water-heater-calculator.
iStore 180lt Air to Energy & Rinnai Enviroflo Heat Pump Special Offer
Offer applies to Class 1 properties that have no reticulated/natural gas connected to the property (or willing to disconnect) at the time of install and to Class 2 Dwellings & SA Small Businesses, that have not replaced a hot water system under REPS before and are replacing an existing external gas continuous flow hot water system with powerpoint & drain at location. Other tank sizes, fuel types and brands are available upon request.
Aquatech RAPID/X6 225lt Heat Pump
Offer applies to Class 1 properties that have no reticulated/natural gas connected to the property (or willing to disconnect) at the time of install and to Class 2 Dwellings & SA Small Businesses, that have not replaced a hot water system under REPS before and are replacing an existing external gas continuous flow hot water system with powerpoint & drain at location. Other tank sizes, fuel types and brands are available upon request.
Reclaim Energy Heat Pump
Offer applies to Class 1 properties that have no reticulated/natural gas connected to the property (or willing to disconnect) at the time of install and to Class 2 Dwellings & SA Small Businesses, that have not replaced a hot water system under REPS before and are replacing an existing external gas continuous flow hot water system with powerpoint & drain at location. Other tank sizes, fuel types and brands are available upon request.
Terms and Conditions - Definitions
The terms set out below shall have the following meaning when used throughout the above Terms and Conditions:
Customer means the person named in the Quotation and Invoice, and to whom the Quotation and Invoice is addressed;
Energy Retailer means the Obliger Energy Retailer as defined under the REPS Code.
Hardship Group means the meaning given to Priority Group Customer;
MAC TS means MAC Energy Efficiency Group Pty Ltd t/a MAC Trade Services, ABN 95 612 163 783, Unit 2, 134 Fullarton Road, Rose Park SA 5067, SA - Builders License Number BLD322897;
Priority Group Customer is defined as a person who:
- holds a Commonwealth Government Pensioner Concession Card, Health Care Card (including a Low-Income Health Care Card), TPI or War Widows Gold Repatriation Health card, Gold Repatriation Health Card (EDA), or
- receives the South Australian Government Energy Bill Concession, or
- participates in an Energy retailer hardship program or payment plan (offered and applied as per section 50 of the National Energy Retail Law), or
- receives an SA Government Energy Concession, or
- has received a referral from a registered member of the SA Financial Counsellors Association (SAFCA), or
- resides in a rental property where the weekly rental is $500 per week or less.
REPS means the Retailer Energy Productivity Scheme;
Regulator means ESCOSA (Essential Services Commission of South Australia) who are the administrator for the REPS
Works means the supply and install of reverse cycle air conditioner fittings/equipment as agreed to by the Customer and any associated components or parts as described in the Quotation, and the provision of the services necessary to install them.
