Appliance Rebates – MAC Trade Services

Knowledge Hub

(VEU Offer Validity) Offer is valid until 30th June 2026 unless advised otherwise for Activity 46 (induction cooktops) only.

(VEU Offer Availability) The submission of this application does not guarantee payment or approval. All applications are subject to review and assessment by MAC TS. We reserve the right to accept or decline applications at our discretion.

(VEU Certificates) All Victorian Energy Efficiency Certificates (VEEC) created under this offer are assigned to MAC TS as an Accredited Provider (AP) under the VEU.

(VEU Eligibility) Offer applies to the following appliance activities under the VEU program:
1. Induction Cooktops (Activity 46)
  - Must be purchased in Victoria (including online purchases).
  - The installation address must be a residential property with an existing gas or LPG connection.
  - The property must be at least two years old.
  - The cooktop must be purchased new (not second-hand) and installed at the application address.
  - A minimum co-payment of $200 (including GST) must be made.
  - Only one rebate claim per induction cooktop is permitted.
2. High-Efficiency Refrigerators and Freezers (Activity 22)
  - Must be purchased in Victoria.
  - Eligible for both residential and non-residential premises.
  - The refrigerator/freezer must meet the minimum efficiency requirements:
    - Single door refrigerators: Minimum 5.5-star rating.
    - Two-door refrigerators: Minimum 5.5-star rating.
    - Chest freezers: Minimum 4.0-star rating.
    - Upright freezers: Minimum 4.0-star rating.
  - The product must be listed on the VEU Register of Products.
  - No minimum co-payment is required.
  - No installation limits apply for both residential and businesses.
3. High-Efficiency Televisions (Activity 24)
  - Must be purchased in Victoria.
  - Eligible for both residential and non-residential premises.
  - The television must have a minimum 6-star energy rating and a screen size of at least 4000 cm² (approx. 38” or more in size).
  - The product must be listed on the VEU Register of Products.
  - No minimum co-payment is required.
  - Installation limit: Maximum of two televisions per residential premises.
  - Unlimited installation for businesses.
4. Energy-Efficient Clothes Dryers (Activity 25)
  - Must be purchased in Victoria.
  - Eligible for both residential and non-residential premises.
  - The dryer must be an electric model (not part of a washer-dryer combo) with a minimum 7-star energy rating.
  - The product must be listed on the VEU Register of Products.
  - No minimum co-payment is required.
  - Installation limit: Maximum of one dryer per residential premises.
  - Unlimited installation for businesses.

(VEU Product Eligibility) Eligible appliances must be listed on the VEU Product Registry at the time VEECs are created.

(VEU Compliance) The Customer understands that if the VEU rebate cannot be claimed by MAC TS due to a previous claim or any documentation provided is inaccurate, you may be required to repay the VEU rebate and any other administrative costs worn by MAC TS in relation with this claim.

(Assignment of Rights to Certificates) By submitting this application, the Customer understands and agrees that:
- They are assigning the right to create certificates for this activity to MAC TS.
- They have received an identifiable benefit from MAC TS in exchange for assigning their rights to create the certificates.
- Information provided will be disclosed to the Essential Services Commission for compliance, audit, and monitoring purposes.
- Providing false or misleading information is an offence.

(Purchase of Multiple Appliances) Customers may claim rebates for multiple appliance types; however, installation limits apply as follows:
- Induction Cooktops (Activity 46): Maximum of one per residential premises.
- High-Efficiency Refrigerators and Freezers (Activity 22): No installation limit for both residential and businesses.
- High-Efficiency Televisions (Activity 24): Maximum of two per residential premises and unlimited for businesses.
- Energy-Efficient Clothes Dryers (Activity 25): Maximum of one per residential premises and unlimited for businesses.

(Authorised Signatory) The Customer confirms they are the authorised signatory of the above entity and will directly benefit from the ongoing end use services provided by the equipment installed on site.

(Product Availability) Product brands and models are subject to change at any time without warning and this may impact the VEU rebate available.

(Payment of Rebate) It is the Customer’s responsibility to ensure the correct bank details are supplied. Failure to provide the correct BSB and account number may cause your rebate payment to be delayed or cancelled. Rebate may take up to 60 days from application to be processed and delivered.

(Exclusion of Liability) MAC TS excludes all liability for any consequences or damages arising out of any false, misleading, or incomplete information provided by the Customer.

(Data Privacy) The Customer understands that MAC TS will collect information on this form for the purpose of meeting its compliance obligations under the VEU. You authorise MAC TS to use and disclose information about yourself to its related companies and other organisations that assist it for this and related purposes. MAC TS will collect, hold, use, and disclose personal information in accordance with its privacy policy which can be located at https://mactradeservices.com.au/privacy-policy.

(Auditing – General) This information may be used by the Regulator or other necessary parties for auditing purposes.

(Phone Audit) The Customer understands that they may be contacted via phone for the purposes of auditing. Not participating in this call may result in the incentive not being able to be claimed.

(Site Audit) The Customer understands that they may be required to participate in a physical site audit and/or telephone audit to verify the activity claim at the premises listed above by either MAC Trade Services or the Regulator.

(Dispute Resolution) If the Customer or MAC TS considers that a dispute has arisen in relation to any matter governed by this Offer, that party must give the other party written notice outlining the basis of the dispute. The parties must then meet in an effort to negotiate a resolution of the dispute on terms consistent with the provisions of this Offer. MAC TS’s Complaint Handling and Dispute Resolution Procedure is located on our website https://mactradeservices.com.au.

(Governing Law) This Contract shall be governed by the laws of South Australia and the parties irrevocably submit to the exclusive jurisdiction of the courts of that State.

(Application Submission) By submitting this application, the Customer acknowledges and agrees that it is their sole responsibility to ensure that all the information provided is true, accurate, and complete to the best of their knowledge.