What is the REPS Scheme?

The Retailer Energy Productivity Scheme (REPS) is a South Australian Government energy efficiency scheme that helps households and businesses save on energy bills while reducing demand on the electricity grid. 

The program sets energy-saving targets for electricity and gas retailers, who must then provide incentives for South Australians to install more efficient appliances and adopt energy-saving solutions.

Through REPS, you may be eligible to upgrade appliances listed below.  Click on the links to find out more.

For more information on the South Australian Retailer Energy Productivity Scheme (REPS), please go to the ESCOSA – REPS FAQs.

Benefits of the REPS scheme

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Reduce ongoing electricity costs

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Access generous government rebates

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Reduce your carbon footprint

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Support a more reliable energy grid

Customer Care at the Core of Energy Efficiency

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Who is Eligible?

Under the South Australian Retailer Energy Productivity Scheme (REPS), both households and businesses can access discounted energy‑efficient upgrades, provided they are installed by an REPS‑accredited provider like MAC TS

  • Households may qualify for rebates on air conditioners, hot water systems, appliances, and Virtual Power Plant (VPP) connections.
  • Businesses can access rebates for LED lighting replacements, refrigerated display cabinets, air conditioning, hot water systems, appliances, and VPP connection upgrades.

Priority Group Households

Being part of this group often entitles applicants to higher rebate levels under the South Australian REPS.

You may qualify as a Priority Group household if you or someone in your home holds or receives:

  • Holder of a Pensioner Concession Card
  • Holder of a TPI Gold Repatriation Health Card
  • Holder of a War Widows Gold Repatriation Health Card
  • Holder of a Gold Repatriation Health Card (EDA)
  • Holder of a Health Care Card (including Low Income Health Care Card)
  • Recipient of the South Australian Government Energy Concession
  • Individuals experiencing hardship, as determined or approved by the Minister or Commission
  • A renter that pays $500 per week or less in rent on their home or unit.
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BUSINESSES

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HOUSEHOLDS

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FAQs

The Essential Services Commission of South Australia administers REPS. The Minister for Energy and Mining sets the overall policy framework for REPS. More information is available on their website: ESCOSA – REPS FAQs

REPS activities are available for eligible South Australian households and businesses where the same REPS activities have not been undertaken before and where inefficient appliances exist. Please submit the online application form and a member of our team will get back to you with info about your eligibility.

Priority Group Households are those where a person holds one of the following current concession cards or rents a property less than $400 per week:

  • Pension Concession Card
  • Health Care Card (inc. low-income health care card)
  • TPI or War Widows Gold Repatriation Health Card
  • Gold Repatriation Health Card (EDA) Or
  • Is actively participating in an energy retailer hardship, energy concession program or payment plan
  • Is receiving the South Australian Government Energy Concession
  • Has been referred by a registered member of the South Australian Financial Counsellors Association (SAFCA)”

You can contact Trades Services SA on 1300 430 917, email customerservice@mactradeservices.com.au or complete the online application form.

Please call 1300 430 917 between 9–5 pm Monday to Friday to speak to the experienced staff

Contact our friendly customer service team on 1300 430 917 or email ,explain the issue, installation date and address and we will make an assessment of your claim and contact you (if required) to arrange the repair or replacement.

The available products and rebates may include:

  • Installing or upgrading to energy-efficient split system air conditioners
  • Installing or upgrading to energy-efficient hot water systems
  • Replacing inefficient light globes with LED bulbs
  • Installing solar and battery solutions
  • Installing EV chargers
  • Installing refrigerated display cabinets
  • Applying for rebates when upgrading to energy-efficient fridges, freezers, and dryers
  • Applying for rebates on EV charging stations
  • Applying for rebates when connecting to an approved Virtual Power Plant (VPP).

We only provide down-light replacements in commercial properties.

Residential lighting is limited to the replacement of incandescent A bulbs (Edison screw or bayonet fittings globes) LED A-globes in households. We recommend calling the Essential Services Commission of SA (ESCOSA) on 1300 633 592 or The Energy Advisory Service on 1800 671 907 who may be aware of other participants offering a residential downlight service.

Air conditioning installations may take longer than expected at the current time. For the most up-to-date wait times, please contact our customer service team on 1300 430 917.

For areas out of metropolitan Adelaide, they are added to a waitlist and once we have a technician scheduled to attend your area, we will give you a call and arrange a day and time to attend.