New South Wales Hot Water Upgrades & Rebates

Upgrade your hot water with confidence

Upgrading your hot water system doesn’t need to be complicated. We make the process simple, efficient, and rewarding by connecting you with trusted, qualified installers and premium hot water solutions designed for Australian conditions.

We specialize in heat pump hot water systems and solar hot water solutions that deliver reliable performance, lower energy bills, and access to generous government discounts.

While installation is completed by our approved installer network, we support your upgrade by providing:

Expert discount and incentive guidance, so you receive every dollar you’re entitled to.
Clear advice on eligible hot water technologies and system options
Connection to experienced installers who specialize in heat pump and solar hot water systems

You deal directly with the installer for all installation-related services, with the confidence that discount eligibility and incentives are handled correctly from the start.

A modern brick house with a glass sliding door and an iStore air to energy unit, eligible for an appliance rebate, sits on a green lawn with potted plants nearby and a driveway on the right.

Why Choose a Heat Pump Hot Water System?

A heat pump uses the warmth from the surrounding air to efficiently heat your water without the need for solar panels. It’s one of the most energy-efficient ways to produce hot water, using up to 70% less electricity than a standard electric system.

Generous government discounts available
Lower running costs and a smaller carbon footprint
Compatible with excess solar energy generation
Quiet, durable and low-maintenance technology

What is the increased discount for heat pumps?

Through a NSW Government contract, MAC has secured fixed, increased Energy Savings Certificate (ESC) value for eligible heat pump upgrades until the 12/01/2027 . This means your discount is locked in upfront, instead of changing with market fluctuations.

If you’re an installer, you can quote with confidence, protect your margins, and receive faster payments.

If you’re a customer, you benefit from clearer pricing, fewer delays, better return on investments and a smoother upgrade experience, knowing your discount has been correctly applied from day one.

Three smiling workers in orange safety vests and shorts stand beside a large, cylindrical iStore water heater outside a building with grey walls, highlighting the benefits of an appliance rebate through Mac Trade Services.

Choosing the right heat pump

Example of eligible heat pumps – up to ~~$1,000~~ $1,500 discount available only for eligible products for a limited time

iStore 180lt Air to Energy Heat Pump

Compact design to fit easily down the side of your home.
Wide operating range (-5°C to 50°C)
Lower noise (48 dBa)
4 intelligent operating modes: Eco, Hybrid, Vacation

Aquatech RAPID/X6 225lt Heat Pump

Available in 210L & 260L
Smart control via Tuya app
Eco-friendly R290 refrigerant (GWP 3)

Reclaim Energy Heat Pump

Available in 160L–400L
CO₂ refrigerant – ozone-friendly and quiet (37 dB)
Optional Wi-Fi controller & custom settings

Why Choose MAC Trade Services?

MAC Trade Services is an accredited provider under the NSW Energy Saving Scheme (ESS).

We assist with the application and verification process for eligible NSW households upgrading to energy-efficient hot water systems. Our role is to ensure installations meet scheme requirements and that all documentation is completed correctly for compliance and processing.

Our online application is designed to be simple, secure and easy to follow, helping households access available hot water incentives without unnecessary complexity.

Download our capability statement

Why Choose a Solar Hot Water System?

Prefer solar? Our solar hot water systems reduce water heating energy use by up to 75%, cutting costs and emissions. Choose from trusted Australian brands with long warranties and proven reliability.