Upgrade your cooling with confidence

Upgrading or installing a new air conditioner doesn’t need to be complicated. We make the process simple and rewarding by providing efficient reverse cycle heating and cooling suited to Canberra’s cold winters and hot summers, installed by trusted, qualified installers. A range of systems are available, from reverse cycle split systems to whole home ducted units, we will have a system that suits your needs and a rebate applied to make that replacement more affordable.

Rebates are available to ACT households and businesses through the Energy Efficiency Improvement Scheme (EEIS), with extra support for priority households. Enquire now to find out what you’re eligible for.

What rebates are available in the ACT?

Through the ACT Energy Efficiency Improvement Scheme (EEIS), eligible households and businesses can access rebates on energy-efficient reverse cycle air conditioners and ducted air conditioning systems.

The rebate you can receive depends on what you are replacing, the size and type of system you install, and whether you are a priority household. Additional incentives may be available for eligible Priority Households. Eligibility criteria and evidence requirements apply.

Enquire now and we will talk you through the rebates available for your home.

A smiling man gives a piggyback ride to a laughing young girl inside a bright room, with an air conditioner displaying 22.5°C—perfect for enjoying comfort whilst taking advantage of an appliance rebate.

Choosing the right air conditioner

Rebates by system size under the ACT EEIS. The highest rebates apply when replacing an eligible fixed gas heater.

Indoors Lifestyle

Small 2.6kW

2.6kW Appropriate for bedrooms and small office areas
(up to 20sqm)

REBATES OF UP TO

$1,500*

for priority householdsGeneral households up to $1,100*

A woman lies comfortably on a white sofa, smiling and looking up. Relaxed with her head on a cushion, she enjoys the cool air from an efficient air conditioner—made possible by solar rebate savings.

Medium 3.5kW

3.5kW Appropriate for large bedrooms and sitting rooms
(up to 27sqm)

REBATES OF UP TO

$1,900*

for priority householdsGeneral households up to $1,300*

A smiling family of three sits on a white sofa under a wall-mounted air conditioner, which displays 22.5°C and releases cool blue air—showcasing the comfort possible with an appliance rebate in their bright, cosy room.

Large 5kW

5kW Appropriate for lounge areas and larger open spaces
(up to 39sqm)

REBATES OF UP TO

$2,800*

for priority householdsGeneral households up to $2,000*

A man with glasses gives a piggyback to a smiling young girl in a bright living room. An air conditioner, possibly bought with an appliance rebate, displays 22.5°C. A leafy plant and curtained window are in the background.

X-Large 7.2kW

7.2kW Appropriate for large open areas
(up to 56sqm)

REBATES OF UP TO

$3,700*

for priority householdsGeneral households up to $2,600*

*Incentives are subject to eligibility, the existing heating system type, the selected replacement product and applicable ACT EEIS requirements. Incentive amounts and actual energy savings may vary. Final eligibility and incentive value will be confirmed before installation. Priority Household eligibility is subject to the Energy Efficiency Improvement Scheme requirements and must be verified using acceptable supporting evidence. Eligibility is not guaranteed until the information and evidence provided have been reviewed and accepted.

Priority Household means a residential premises in which one person who lives at the premises:

  • a) is a recipient of an ACT Government energy concession;
  • b) holds an Australian Government pensioner concession card or health care card;
  • c) holds a Department of Veterans Affairs pensioner concession card, TPI gold repatriation health care card, war widows repatriation health care card, or gold repatriation health care card; or
  • d) holders of a Commonwealth seniors health card;
  • e) holders of an Australian Government low income health care card;
  • f) recipient of an Australian Government disability support pension;
  • g) people accessing an energy retailer’s financial hardship program (however described);
  • h) people referred to a NERL retailer by a referring organisation for access to eligible activities carried out by the retailer;
  • i) people living in a priority dwelling;
  • j) is actively participating in an energy retailer’s payment plan (offered and applied as per section 50 of the National Energy Retail Law (ACT)); or
  • k) has a residential tenancy agreement with the landlord of the premises and the rent for the premises is $660 or less per week (residential premises with partial tenancy are not eligible for Priority Household).

Why Choose MAC Trade Services?

MAC Trade Services is an accredited ACT Energy Savings Provider under the ACT Government’s EEIS. MAC Trade Services has upgraded more than 50,000 homes and businesses since it was founded in 2014, saving more than 10 million GJ of energy out of the grid.

We guide you through the process for upgrading to energy-efficient heating and cooling, making sure installations meet scheme requirements and that all documentation is completed correctly to ensure your rebate claim goes through smoothly. We connect you with accredited, licensed, police checked tradespeople to deliver the best standard of service in the heating and cooling industry.

Our process is designed to be simple, secure and easy to follow, helping households access their rebates with confidence.

Enquiry form

To get a quote or enquire about our business or household air conditioning products, fill out the form below and we will be in touch.

Air Conditioning - ACT

Customer Details

Is this a residential address?
I would like to:

Customer Status

To determine if you are a part of the Priority Group or a Concession Card Holder please select the option(s) below that apply to you. If none apply, please select "Not Applicable".
Concession Card Holders / Renters paying $500 or less weekly

If you need help completing this form, choose "Submit an enquiry" above and our team will be in touch.

Please upload a photo of the Concession Card type you selected in the previous section or your lease agreement if you are renting below $500/week. Note: The use of Senior Cards as evidence of any of these types is not accepted.

Maximum file size: 10MB

When selecting a file to upload, please ensure: The card is valid, we will not accept expired cards. The address listed the installation address. Any photos are clear and not blurry.

Site Details

Maximum file size: 10MB

A proof of address could be a utility bill (electricity, gas, water etc.), drivers Licence, rates notice, rental agreement or concession card.
i.e. Who you get your electricity bill from

Maximum file size: 10MB

Please upload your most recent electricity bill (within the last 6 months)
Do you have permission to install a new air-conditioner from the landlord/agent/owner?

Permission Required
Sorry, you cannot apply, permission is required.

Maximum file size: 516MB

Building Details

To help us understand the specific details and installation requirements of your site, please answer the following questions.
What are the external walls mostly made from?
Is the property single or multi storey?
What type of roof does the building have? 
How well does the home retain heat and stay cool?

Air-con unit(s)

Will this installation be a new installation or replacing an existing unit?

Approximate size of the room
To calculate the square meters of a room, measure the length and width in meters, then multiply them together. E.g. 3 meters x 5 meters = 15 meters
Average room sizes:
• Bedrooms and small office areas – Up to 20sqm
• Large bedrooms and sitting rooms – Up to 27sqm
• Lounge areas and larger open spaces – Up to 39sqm
• Large open plan areas – Up to 56sqm

sqm
Answer in square meters
Unsure of room size?
Would you like to be able to monitor the unit and turn it on/off remotely?

Unit Placement

A reverse cycle split-system has two parts: an indoor unit and an outdoor unit. In a standard setup, the indoor unit is placed inside, and the outdoor unit is installed directly behind it on the outside wall.

Is there enough space on the outside wall behind the indoor unit to put the outdoor unit there?
It should be a flat, open area with no big obstacles like pipes or fences.
Where would you like the outdoor unit to be placed?

Tell us more

To provide a more accurate quote with fewer surprises later please answer a few extra questions to better help us understand your space before the site assessment.

Are you able to upload a photo of the space?
Is the space open-plan or divided into separate rooms?
Do the windows have curtains, blinds, or tinting?
What is the ceiling height?

Maximum file size: 516MB

What direction do the windows face?
Does the space get a lot of direct sunlight, or is it mostly shaded?
How far is the electrical meter box from where you want the air conditioner installed?

Click 'Add' to include more than one room.

Reminder If you would like more than one system installed, please add them all to this quote request.

Additional Comments

Your Enquiry

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Preferred contact method

Are you an installer based in the ACT?

Join our installer network to access rebates, fast payments and support. Click the link below to find out more.

Step 1 (2)

Fill the partner with us form

Step 2

We will be in touch with you within a few days

Step 3 (2)

Onboard with MAC (contract and training etc)

Step 4

Start submitting and get premium discount and leads

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Got questions?

Find answers to common questions in our Knowledge Hub.