Knowledge Hub
  1. (PDRS Offer Validity) Applications for Connect to a Virtual Power Plant Rebate must be received and approved within 6 months of the end of the PDRS Compliance Period in which the capacity from an activity was made available (30 September).
  2. (PDRS Offer Availability) The submission of this application does not guarantee payment or approval. All applications are subject to review and assessment by MAC TS. We reserve the right to accept or decline applications at our discretion.
  3. (PRCs) All PRCs created under this offer must be assigned to MAC TS’s (the ACP) under the PDRS.
  4. (Accepted VPPs) VPP connections where a rebate can be claimed are limited to VPPs that have been pre-qualified by MAC TS for the purposes of participating in PDRS.
  5. (Product Requirements) To be eligible batteries must meet the following requirements:
    1. The batteries must be listed on an approved product list specified by the Scheme Administrator.
    2. The batteries must have a usable battery capacity greater than 2 kWh and less than 28 kWh as recorded on the approved product list specified by the Scheme Administrator.
    3. Each battery must have a minimum 6 years remaining on the warranty.
    4. Each battery warranty must define the normal use conditions during the operation of the battery as not being less than:
      • A minimum ambient temperature range of -10°C to 50°C
      • A minimum warranted cumulative energy throughput equivalent to 2.8 MWh per kWh of Usable Battery Capacity where the Implementation Date is before 1 April 2026
      • A minimum warranted cumulative energy throughput equivalent to 3.65 MWh per kWh of Usable Battery Capacity where the Implementation Date is on or after 1 April 2026
    5. Participation in this rebate must not void or diminish the battery warranty below the conditions listed in the Equipment Requirements above.
  6. (PDRS Eligibility) Offer applies to batteries that meet the product requirements and:
    1. Was connected to an Accepted VPP in New South Wales.
    2. Was connected to an Accepted VPP within the required time frame.
    3. The rebate application was lodged using the date the VPP contract was signed.
    4. Claiming more than one battery is allowed but the maximum rebate is achieved at a total of 28 kWh of battery capacity.
    5. Is an existing battery installation or new battery installation.
    6. The VPP connection is to the battery in use at the address on the application.
    7. There must be an existing PV solar system installed at the same address connected to the battery.
    8. No Life Support Equipment is being used on-site.
  7. (PDRS Compliance) The Customer understands that if the PDRS certificates cannot be claimed by MAC TS due to a previous claim or any documentation provided is inaccurate, you may be required to repay the PDRS rebate and any other administrative costs worn by MAC TS in relation to this claim.
  8. (Multiple claims) The rebate can be claimed at the same address on the renewal of a contract with an existing VPP provider as long as the Customer provides explicit consent to do so or with a new VPP provider as long as the previous contract period was no shorter than three years in either scenario.
  9. (Authorised signatory) The Customer confirms they are the authorised signatory of the above entity and will directly benefit from the ongoing end-use services provided by the equipment installed on-site.
  10. (Product Availability) Product brands and models are subject to change at any time without warning and this may impact the PDRS rebate available.
  11. (Rebate Value) The rebate value is subject to change at any time without prior notice. The final rebate amount will be determined based on the value applicable at the time your application (Stage 1) is submitted.
  12. (Payment of Rebate) It is the Customer’s responsibility to ensure the correct bank details are supplied. Failure to provide the correct BSB and account number may cause your rebate payment to be delayed or cancelled. Rebates may take up to 60 days from approval, to be processed and delivered.
  13. (Exclusion of Liability) MAC TS excludes all liability for any consequences or damages arising out of any false, misleading, or incomplete information provided by the Customer.
  14. (Data Privacy) The Customer understands that MAC TS will collect information on this form for the purpose of its compliance, and its nominated retailer’s compliance, with the Electricity Act 1996 and the Gas Act 1997. You authorise MAC TS and the Regulator to use and disclose information about yourself to its related companies and other organisations that assist it for this and related purposes. MAC TS will collect, hold, use and disclose personal information in accordance with its privacy policy which can be located at https://mactradeservices.com.au/privacy-policy.
  15. (Auditing – General) This information may be used by the Regulator or other necessary parties for auditing purposes.
  16. (Phone Audit) The Customer understands that they may be contacted via phone for the purposes of auditing. Not participating in this call may result in the incentive not being able to be claimed.
  17. (Site Audit) The Customer understands that they may be required to participate in a physical site audit and/or telephone audit to verify the activity claim at the premises listed above by either MAC Trade Services or the Regulator.
  18. (Dispute Resolution) If the Customer or MAC TS considers that a dispute has arisen in relation to any matter governed by this Offer, that party must give the other party written notice outlining the basis of the dispute. The parties must then meet in an effort to negotiate a resolution of the dispute on terms consistent with the provisions of this Offer. MAC TS’s Complaint Handling and Dispute Resolution Procedure is located on our website https://mactradeservices.com.au.
  19. (Governing Law) This Contract shall be governed by the laws of New South Wales and the parties irrevocably submit to the exclusive jurisdiction of the courts of that State.
  20. (Application Submission) By submitting this application, the Customer acknowledges and agrees that it is their sole responsibility to ensure that all the information provided is true, accurate, and complete to the best of their knowledge.

Definitions

Accepted VPP means a VPP that has partnered with MAC TS;

Customer means the person named in the application;

Life Support Equipment includes:

  • Oxygen concentrators
  • Intermittent peritoneal dialysis machines
  • Kidney dialysis machines
  • Continuous positive airways pressure respirators
  • Crigler Najjar syndrome phototherapy equipment
  • Ventilators for life support
  • Other equipment certified by a medical practitioner for life support

MAC TS means MAC Energy Efficiency Group Pty Ltd t/a MAC Trade Services, ABN 95 612 163 783, Unit 2, 134 Fullarton Road, Rose Park SA 5067;

PDRS means the Peak Demand Reduction Scheme;

PDRS Compliance Period is the 12-month period between 1 April and 31 March the following calendar year;

PRCs means the Peak Reduction Certificates;

Regulator means IPART (Independent Pricing and Regulatory Tribunal) who are the administrator for the PDRS;

VPP means Virtual Power Plant.